Jenny graduated from Iowa State University with a bachelor's degree in Journalism and Mass Communication. During her time at ISU, she worked for a municipal television station in her hometown as she had intentions to establish a career working in broadcast television. After graduation, she was hired to create instructional videos for an employee training and development department. During that time, she discovered her passion for creating and implementing online trainings. In October 2020 she joined the CWRTP as the Instructional Technology Specialist for the Service Training Team, and in July 2021 joined the CSRU Contract Team as an Instructional Designer.