ISU Staff present at National Child Support Conference

Paula Burns, Instructional Development Coordinator, and Tyler Stricker, Technical Writer and Trainer, recently presented at the National Child Support Enforcement Association (NCSEA) annual conference in Scottsdale, Arizona, August 6-9, 2017.

The title of Paula’s presentation was Irresistible Engagement: A New Path Forward in Employee Engagement. The title of Tyler’s presentation was It’s Not IT But It’s Still Project Management. Paula and Tyler also co-presented Training Successes – How to Succeed with Multi-Location Workforce Situations, New Partnerships, and New Staff Orientation Plans.

The NCSEA conference brings in hundreds of professionals from across the United States including directors, managers, leaders, and future leaders in the child support community.

Paula Burns discusses the Child Support Training Partnership.

Tyler Stricter explains the ADDIE Process, used by the ISU-CSRU contract.