As required by state and federal mandates, every hospital and birthing center that delivers babies is required to provide information to unmarried parents about the voluntary Paternity Affidavit process. To do this effectively, hospital staff (including nurses, social workers and Notary Publics) needs to be educated about how the Paternity Affidavit process works.

The Winter newsletter is now available for download. The newsletter is published by the ISU Trainers quarterly to provide information on what we’ve been working on lately, upcoming trainings, and provide general information. Download by clicking: .

The Summer newsletter is now available for download. The newsletter is published by the ISU Trainers quarterly to provide information on what we’ve been working on lately, upcoming trainings, and provide general information. Download by clicking: .

The Spring newsletter is now available for download. The newsletter is published by the ISU Trainers quarterly to provide information on what we’ve been working on lately, upcoming trainings, and provide general information. The newsletter was emailed to all CSRU staff, but this will be the last newsletter delivered by email (if you still want [...]

Kim is the newest addition to the ISU Trainers — please help us welcome her! She is housed with policy staff at Central Office, but will be spending plenty of time in various field offices learning CSRU processes. Her major focuses for this year will be medical and distribution. Her education includes a master’s degree [...]

The remaining 2 Leadership Conferences (scheduled for March and June) to complete the Developing Dynamic Leaders series have been cancelled. The series did not meet the needs of most supervisors and managers, and it did not seem to be a good use of time and resources. Additionally, all offices are dealing with a lot of [...]

Upcoming Face-to-Face Training UPPA Phase II: To be determined (planned for April of 2008) UPPA Phase III: To be determined (planned for May of 2008) Customer Service: To be conducted in each office for all staff. The pilot was held and we are waiting on input from the PDW and Bureau Managers regarding length prior [...]

The ISU contract is hiring 2 new trainers to be housed at Central Office. These trainers will be responsible for detailed, in-depth training. Due to the technical nature of this job, we are looking for individuals with the kind of knowledge and expertise that comes from having worked for CSRU. Knowledge of CSRU policies and [...]

A major project of the ISU trainers this year is a state-wide roll out of Customer Service training. All CSRU employees will have the opportunity to attend this trainingat or near their local office. A pilot is scheduled for February 4th, 2008 in Fort Dodge. When we think about “customers”, most of us think about [...]

Kirk is the newest addition to the ISU Trainers—please help us welcome him! Kirk is a graduate from Iowa State University with a B.S. in History and a minor in English. Kirk worked for BioLife Plasma Services for 6 years, spending a majority of his time there as the Facilities Training Coordinator. Since leaving BioLife [...]